Salon staff management: who can see what, and who gets paid what
Access is granted one person at a time. Pay is calculated from the lines each person is recorded against on a settled bill.
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The short answer
What is salon staff management software?
Salon staff management software, also called salon employee management software, holds the record of who works at a salon: what each person may open in the system, which services they perform, when they are rostered, whether they turned up, and what their work earned them. Salvoro covers those, and calculates commission and tips from the invoice lines each person is recorded against.
How it works
- Service billed to a staff member
- Their rule for that service applied
- Bill paid in full
- Commission accrues
- Settled on a payout
What can each staff member see?
Access is granted per person, not by job title. Each staff member carries their own selection from 65 permissions, and a new joiner starts with none of them — a therapist who should only see their own day is not a role you pick, it is the handful of boxes you tick. Designations like “Senior Stylist” are labels on the profile and grant nothing.
- 65 permissions across billing, appointments, customers, staff, reports and settings
- Held per person, so there is no shared role to inherit — or to widen by accident
- Branch managers bypass the list for their own branch, inside the modules the owner allows
- Branches, audit and subscription stay company-level and are never delegated
The staff record, and the services on it
A profile holds the number they sign in with, their branch, a job title, how they are paid, and the services they are assigned to perform. Assigning services is the part that reaches the rest of the product: the front desk flags who is trained when a service is booked or billed, and a branch that lets customers choose a therapist online offers only those people. Somebody with nothing assigned yet counts as eligible for everything.
- Services assigned per person, or copied from a colleague who already has them
- A bookable switch, for staff who work in the salon but take no appointments
- Salary type of fixed, commission or hybrid, which decides what the pay fields do
- One home branch each, with an audited transfer when somebody moves
Rostered, and marked present
The weekly schedule is a grid of people against weekdays. Somebody can hold more than one shift a day, because split shifts are normal, and a shift carries unpaid breaks that are cut out of their availability. Leave is dated and can cover part of a day; a leave row with nobody attached shuts the whole branch, which is how a public holiday is recorded. Approved leave and a branch closure always block a booking, because somebody stated them — it is only the weekly pattern, which is inferred, that waits for a branch to switch it on. Attendance is a separate register somebody keeps rather than a device that keeps it for them: seven statuses, one tap each, with a mark-all-present shortcut for the ordinary day.
- Several shifts a day, each with up to six breaks subtracted from availability
- Leave and branch closures always block a booking, whatever else is switched on
- Leave by date range or a window inside a day; branch-wide closures for holidays
- Present, absent, late, half day, leave, week off and holiday
- Backdating allowed, future dates refused
- A month calendar for the person, a thirty-day summary on their profile
What does a service earn the person who performed it?
Commission is set per person and per service: a percentage of the line, or a flat amount every time that service is performed. Anything without its own rule falls back to that person's default percentage, and somebody on a fixed salary earns none whatever is configured. It accrues once the bill is settled in full, on the line value after discount and before GST, with the rate copied onto the entry as it is written. The leaderboard is a different number on purpose — it ranks people by billed value including tax and retail, so somebody can top it and still earn nothing.
- A rule per person per service: a percentage, or a fixed amount per service performed
- Only service lines earn — retail products and membership sales do not
- Accrues on a fully paid bill, and deleting that bill reverses it
- Payouts settle the oldest work first, accept part payments, and can be reversed
- Reported beside the leaderboard rather than blended into one figure
Tips are the customer's money, not the salon's
A tip is recorded at the till and can go to one person, be split between several, go to the house, or be left unassigned until somebody decides. It never enters the bill's total, so it reaches neither GST, nor revenue, nor the commission base — a gratuity cannot become commissionable turnover by any arithmetic in the product. Once a share has been paid out, the bill behind it can no longer be edited or deleted.
- Assigned to a person, split between several, taken by the house, or decided later
- Outside the invoice total, so GST and revenue reporting never see it
- Its own payout run and its own report, separate from commission
Common questions
- Yes, one person at a time. Each staff member holds their own selection from 65 permissions covering billing, appointments, customers, staff, reports and settings, and a new joiner starts with none. There are no shared roles, so somebody's access is exactly what was ticked for them.
- It depends which kind of absence. Approved leave and a branch closure always block, whatever the settings say, because somebody stated them. The weekly shift pattern is inferred rather than stated, so refusing a booking outside it is a per-branch switch that is off by default — turned on, the refusal names a week off, a lunch break or a closure rather than just failing.
- The line value after discount and before GST. Paying on the gross bill pays commission on tax collected for the government; paying on the pre-discount price pays commission on money the salon never received. A rule can also pay a flat amount per service performed instead of a percentage, capped at what the line actually took.
- No. A rule is a percentage or a flat amount, and it does not step up once somebody passes a monthly figure. There are no staff targets in the product either, so a scheme built on hitting one would have to be worked out outside Salvoro.
- No. It holds a base salary on the profile and tracks commission and tips through to payout, but it does not run a payroll cycle, generate salary slips, calculate deductions, or file PF, ESI or TDS. Those stay with your payroll provider or your accountant.
- Yes, marked in the app. Each person gets one of seven statuses a day — present, absent, late, half day, leave, week off or holiday — with a monthly summary per branch and a calendar each person can see for themselves. There is no biometric, card or GPS capture and no overtime calculation.
- No, and they cannot be. A tip sits outside the invoice total, so it reaches neither GST nor revenue nor the commission base. Tips are assigned to whoever the customer meant them for, split, or taken by the house, and paid out separately from commission.
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